Shipping and handling for your Heather Lou Cosmetics order

Discover how we deliver your favourite makeup and skincare directly to your door. From dispatch times to delivery options, find all the information you need for a smooth shopping experience.

Quick dispatch times

We know you are excited to receive your Heather Lou Cosmetics products. We aim to dispatch your order as quickly as possible to get your lovely makeup and skincare to you without delay.

  • For all orders placed before 12:00 (noon), dispatch will be on the same working day.
  • For all orders placed after 12:00 (noon), dispatch will be on the next working day.

Delivery options and costs

Choose the delivery option that best suits your needs. We strive to provide affordable and reliable shipping services for all our customers.

United Kingdom deliveries

  • All UK deliveries are sent via Royal Mail - 48 Tracked Service, starting from £3.95.
  • Enjoy FREE delivery on orders over £25.00.

European deliveries

  • European deliveries are sent via Landmark Courier - International Tracked & Signed, with an estimated delivery time of 3-6 working days.

Rest of the World deliveries

  • Rest of the World deliveries are sent via Landmark Courier/USPS - International Tracked & Signed, with an estimated delivery time of 3-14 working days.

Where we deliver

Heather Lou Cosmetics proudly delivers our wonderful products to a wide range of locations globally. We are committed to making our affordable makeup and skincare accessible to as many customers as possible.

We currently deliver to the following areas:

  • UK
  • United States
  • Europe
  • Rest of the World

Returns and exchanges

Should you need to return or exchange a product, please refer to our dedicated returns policy page for detailed instructions and information.